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IKEA Scarborough Town Centre Closing 2026: Details & Alternatives

Ethan Tyler Clarke Mitchell • 2026-04-23 • Reviewed by Maya Thompson

When IKEA opened its Scarborough Town Centre location in August 2023, the buzz was genuine — thousands showed up for the festivities, and the Swedish furniture giant called it a test of how smaller-format stores could serve dense urban neighbourhoods. Less than three years later, that experiment is ending. IKEA Canada announced in October 2025 that the Scarborough store will close in early 2026, citing a fundamental shift in how shoppers prefer to buy flat-pack furniture. The closure raises questions about the future of urban retail formats and leaves a Scarborough shopping centre already contending with tenant departures facing more vacancy.

Store Size: 80,000 sq. ft. · Closure Date: Early 2026 · Reason Cited: Shifting consumer behaviour · Location: Scarborough Town Centre, Toronto · Announcement Date: October 7, 2025

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact closure date within early 2026 window
  • Oxford Properties’ plans for the vacated 80,000 sq. ft. space
  • IKEA Canada’s specific future urban store strategy in the GTA
3Timeline signal
  • May 2022: Downtown Toronto IKEA opens at Yonge and Gerrard (Retail Insider)
  • Oct 7, 2025: Official announcement published (IKEA Canada Newsroom)
  • Early 2026: Planned store closure (Retail Insider)
4What’s next
  • North York IKEA remains operational as nearest full-size alternative (IKEA Canada Newsroom)
  • 130 employees eligible for redeployment elsewhere in IKEA Canada (IKEA Canada Newsroom)
  • IKEA Canada operates 15 locations nationwide post-closure (Retail Insider)
Detail Value
Status Closing early 2026
Size 80,000 sq. ft.
Products stocked 2,500
Employees affected 130
Reason Shifting consumer behaviour
Announcement date October 7, 2025
Location Scarborough Town Centre, Toronto
Downtown Toronto comparison 66,000 sq. ft., open since May 2022

Is IKEA Leaving Scarborough Town Centre?

Yes. IKEA Canada confirmed on October 7, 2025 that its Scarborough Town Centre location will close in early 2026, marking the end of a short-lived urban-format experiment that launched in August 2023. The announcement came directly from the company’s Canadian newsroom, making it an official corporate decision rather than speculation.

Official Announcement Details

The decision was framed around broader retail shifts. “This decision has not been taken lightly,” said Selwyn Crittendon, CEO and Chief Sustainability Officer of IKEA Canada, in the official announcement. The statement continued that IKEA is “constantly renewing and improving our business in order to remain relevant in an ever-changing retail world.” The store employs 130 workers, with redeployment opportunities prioritized before any layoffs.

Selwyn Crittendon, CEO and Chief Sustainability Officer, IKEA Canada

“Even as we respond to market needs, we are committed to putting our people first.”

Impact on Local Shoppers

For Scarborough residents, the closure eliminates a convenient in-store option that had operated for just under three years. The store carried roughly 2,500 products for immediate purchase — a fraction of the 300,000+ items available through IKEA’s online catalog. Online traffic figures help explain the gap: IKEA.ca attracted 162.6 million visitors in the past year, compared to 33.8 million in-store visitors across all Canadian locations combined, according to Retail Insider’s reporting on the announcement.

The Scarborough store’s proximity to the North York IKEA location means customers do have a nearby full-size alternative roughly 15 kilometres away, though that store lacks the convenience of the mall-based format.

TL;DR: The Scarborough store’s closure forces Scarborough residents to either drive 15 km to North York or rely on online ordering — a significant trade-off for a community that lacked full-size IKEA access before 2023.

Why is IKEA Scarborough Closing?

IKEA’s official reason points to shifting consumer behaviour in the Greater Toronto Area, a pattern the company attributes to a broader migration toward online shopping and omnichannel retail. The announcement explicitly mentioned responding to “rapidly evolving retail landscape” and the need to adapt the business model accordingly.

Reasons from IKEA

Performance fell short of expectations, according to reporting from Retail Insider, which cited the shift toward online shopping as the primary factor. The Scarborough location was designed specifically for smaller-space urban living — a format meant to test whether IKEA could succeed in community shopping centres rather than stand-alone warehouse locations. That experiment did not meet the company’s internal benchmarks.

The upshot

The online traffic disparity reveals why physical retail at this location struggled: IKEA.ca’s 162.6 million annual visitors dwarf the 33.8 million in-store visitors across all Canadian locations, making the math of maintaining the Scarborough store untenable.

Broader Retail Trends

The Scarborough Town Centre mall itself has faced turbulence. Hudson’s Bay closed its STC location mid-2025 as part of a company-wide liquidation, and Decathlon shuttered its store around the same time as one of five Greater Toronto Area closures. The 1.3-million-square-foot mall, managed by Oxford Properties, now faces further vacancy with the IKEA departure.

Combined with Decathlon’s exit, IKEA’s closure leaves nearly 100,000 square feet of vacant space at the shopping centre, according to 6ix Retail’s coverage of the announcement. The pattern suggests the mall is struggling to retain anchor tenants as consumer behaviour continues shifting online.

How Big is IKEA Scarborough?

At 80,000 square feet, the Scarborough store was smaller than IKEA’s traditional format but larger than some urban experiments. For context, the downtown Toronto location at Yonge and Gerrard spans 66,000 square feet across two levels and opened in May 2022. Both represent a deliberate shift away from the 300,000+ square foot warehouse model that defined IKEA for decades.

Store Size and Format

The Scarborough store stocked approximately 2,500 products for immediate purchase — a curated selection versus the full inventory available for home delivery. This reflected the urban-format strategy: give customers a physical touchpoint without the overhead of a full warehouse. The store also featured a Swedish Deli with meatballs and veggie dogs, a signature element of IKEA’s in-store experience.

Why this matters

The limited in-store selection versus expansive online catalog underscores the core tension: physical stores can only carry a fraction of what customers actually want to buy, making the convenience argument harder to sustain.

Comparison to Standard IKEA

Traditional IKEA stores operate as destination warehouses with 300,000+ square feet, extensive showrooms, and full inventory availability. The urban formats — including Scarborough and downtown Toronto — traded square footage for location convenience. The downtown Toronto store also operates cashless with self-checkout only, a model that reduced staffing costs but limited payment flexibility.

Format Size Products stocked Status
IKEA Scarborough (STC) 80,000 sq. ft. ~2,500 Closing early 2026
IKEA Downtown Toronto 66,000 sq. ft. (two levels) Limited selection Open
Traditional IKEA 300,000+ sq. ft. Full inventory Standard format

Where is IKEA in Scarborough Town Centre Located?

The store is located within Scarborough Town Centre, a 1.3-million-square-foot shopping mall managed by Oxford Properties. The address is at the intersection of Borough Drive and Progress Avenue in the former Toronto suburb, now part of the city’s east end. For customers who rely on public transit, the Scarborough Centre TTC station sits adjacent to the mall, making it accessible without a car.

Address and Directions

The mall sits at 300 Borough Drive, Toronto, Ontario. From Highway 401, take the Kennedy Road exit and head north to the mall entrance. For TTC users, the Scarborough Centre station on Line 2 connects directly to the mall’s lower level. The store is on the outer perimeter of the shopping centre, accessible from the main concourse.

Nearby Alternatives like IKEA North York

The nearest full-size IKEA location is in North York, approximately 15 kilometres away at 1 Promenade Circle. That store offers the full product range and traditional warehouse layout. IKEA Canada confirmed in its announcement that North York remains operational and serves as the primary alternative for GTA customers once the Scarborough store closes. Online ordering with home delivery and click-and-collect options through IKEA.ca provide additional pathways for customers who prefer digital purchasing.

What Happens After IKEA Scarborough Town Centre Closes?

IKEA Canada will operate 15 locations nationwide following the Scarborough closure, maintaining its presence in the Greater Toronto Area through the North York store and digital channels. The company has stated that lessons from this closure will inform future urban retail decisions, suggesting the format may not be abandoned entirely but refined based on performance data.

New IKEA Locations for 2026

Research notes indicate new IKEA stores are planned to open in the United States in 2026, though specific Canadian expansion beyond the current 15 locations has not been confirmed. The company’s omnichannel strategy emphasizes planning hubs, click-and-collect points, and the website as core pillars alongside physical stores.

Selwyn Crittendon, CEO and Chief Sustainability Officer, IKEA Canada

“We are constantly renewing and improving our business in order to remain relevant in an ever-changing retail world.”

Phone Number and Hours Until Closure

The store remains open until its final closure date in early 2026, with regular mall hours applying. For specific hours before closure, customers should check IKEA Canada’s website or contact the Scarborough Town Centre location directly. The 130 employees affected by the closure are being offered redeployment opportunities within other IKEA Canada locations.

The trade-off

For Scarborough residents, the closure means trading a convenient mall location for a 15-kilometre drive to North York or reliance on online ordering — a gap that highlights the limits of urban-format retail experiments.

Timeline

  • : IKEA downtown Toronto urban store opens at Yonge and Gerrard (Retail Insider)
  • : IKEA Scarborough Town Centre store opens (Retail Insider)
  • : Hudson’s Bay closes at STC amid company-wide liquidation (Retail Insider)
  • : Decathlon closes at STC as part of five GTA location shutdowns (Retail Insider)
  • : IKEA Canada announces Scarborough Town Centre closure (IKEA Canada Newsroom)
  • : Planned Scarborough store closure

Confirmed

  • Closure in early 2026 confirmed by IKEA Canada
  • Store opened August 2023, less than three years before announcement
  • 80,000 square feet; 2,500 products stocked
  • 130 employees offered redeployment opportunities
  • Due to shifting consumer behaviour toward online shopping
  • IKEA.ca: 162.6 million visitors vs 33.8 million in-store visitors nationwide
  • Downtown Toronto store (66,000 sq. ft.) remains open since May 2022
  • IKEA Canada operates 15 locations nationwide post-closure
  • Oxford Properties manages Scarborough Town Centre mall (1.3 million sq. ft.)
  • Hudson’s Bay closed mid-2025; Decathlon closed mid-2025

Unclear

  • Exact closure date within the early 2026 window
  • Oxford Properties’ reuse plans for the 80,000 sq. ft. space
  • IKEA Canada’s specific future urban format strategy in Canada
  • Whether sales figures or performance metrics will be publicly disclosed

Store Specifications

Six key specifications define the Scarborough Town Centre location and its place within IKEA Canada’s portfolio.

Specification Value Notes
Store size 80,000 sq. ft. Small-format urban store
Products stocked ~2,500 Curated selection vs full inventory
Employees 130 Redeployment prioritized
Opening date August 2023 Less than 3 years before closure announcement
Format type Urban/City format Second in Canada after downtown Toronto
Mall size 1.3 million sq. ft. Scarborough Town Centre, managed by Oxford Properties
Comparable store 66,000 sq. ft. (downtown Toronto) Two levels, still operational

Related reading: Salary After Tax Ontario Calculator · Income Tax Brackets Ontario

Additional sources

6ixretail.com

Frequently asked questions

What country buys the most from IKEA?

The United States is IKEA’s largest market by revenue, followed by Germany and China. In Canada specifically, IKEA operates 15 locations with online services accounting for the majority of customer interactions, as evidenced by IKEA.ca’s 162.6 million annual visitors compared to 33.8 million in-store visitors nationwide.

Why is IKEA struggling?

IKEA isn’t struggling as a company — global revenue remains strong — but physical store traffic has shifted toward online channels. The Scarborough closure reflects this broader pattern: 162.6 million annual website visitors versus 33.8 million in-store visits demonstrates that customers increasingly prefer ordering furniture online rather than travelling to suburban warehouse locations.

Where are the new IKEA locations for 2026?

Research notes indicate new IKEA stores are planned for the United States in 2026. For Canada, no specific new locations beyond the current 15 have been announced. The North York store serves as the primary GTA alternative following the Scarborough closure, alongside continued investment in online services and omnichannel capabilities.

How to contact IKEA Scarborough Town Centre?

The store is located at Scarborough Town Centre mall, 300 Borough Drive, Toronto, Ontario. Customers should check IKEA Canada’s website for current contact information before the early 2026 closure. For ongoing purchases, IKEA.ca, the North York location, and click-and-collect services remain available.

What are IKEA Scarborough Town Centre reviews?

Customer reviews of the Scarborough store have been mixed since its 2023 opening. The convenience of the mall location and curated product selection received praise, while customers seeking the full IKEA range of products often noted the limited inventory compared to larger warehouse formats. The store’s closure announcement has prompted discussions about local retail access in Scarborough.

Is there an IKEA in North York?

Yes. The North York IKEA at 1 Promenade Circle is a full-size warehouse format store that will serve as the primary alternative for Greater Toronto Area customers once the Scarborough Town Centre location closes in early 2026. This store offers the complete product range unavailable at the smaller urban formats.

For Scarborough residents, the closure leaves a tangible gap: the convenience of a mall-based furniture store gone, replaced by either a 15-kilometre drive to North York or full reliance on online ordering. For IKEA Canada, the data from this failed experiment will shape whether urban-format stores survive in the Canadian market or whether the company’s physical footprint contracts toward traditional warehouse locations and digital-first service models.



Ethan Tyler Clarke Mitchell

About the author

Ethan Tyler Clarke Mitchell

Coverage is updated through the day with transparent source checks.